German and English speaking (bilingual) Customer Service Representative (m/f)

Looking for a challenging role where you can grow and develop your skills?

Would you like to work in a people-focused company with a collaborative and supportive company culture?

LAT Nitrogen is a global, international company in the chemical industry, having more than 2000 employees Europe-wide, producer and distributor of Fertilizers, Technical nitrogen and Melamine.

What this role offers to you:

The Customer Service Representative (CSR) role is much more than a typical CSR job. Here you can join a team of high-fliers where you will never get bored.

You:

• will be the first point of contact for our customers
• will coordinate the Order-To-Cash (OTC) process from order management, logistic execution and invoicing
• will participate in projects
• will handle customer requests and queries
• will interact with customers and stakeholders, using your problem-solving skills with your solution-oriented attitude.
  • will constantly communicate with our customers, sales managers, internal and external stakeholders (logistics service providers) in order to find the best solution

What LAT Nitrogen offers to you:

• Work-life balance, weekly two days working from home opportunity after the on-boarding period (usually 6 months)
• Competitive compensation package, including bonus, cafeteria and medical insurance.
• Excellent job location and office environment: state-of-the-art office next to MÜPA
• Opportunities to advance within the company across all LAT Nitrogen locations and roles
• Challenging role: complex range of tasks covering end-to-end process
• Diverse, international team of 70+ employees in our Budapest office allows us to work in a friendly and human-scale environment with all the advantages of a company with international background.

What is required from you:

• College/university degree
• Close to native level of German and strong knowledge of English language
• French or other European languages are very much appreciated.
• Minimum 2 years of relevant commercial, logistics or customer service experience
• Strong SAP knowledge appreciated.
• Excellent communication skills
• Team spirit, solution-oriented mind-set and stress-resistance
• Ability to prioritize work independently.

Company info

LAT Nitrogen is a leading European provider of nitrogen-based products in the fertilizer and industrial chemical market. With nearly 2000 employees across Europe, we operate production units in Austria, France, and Germany, and maintain an extensive warehouse and commercial network in Western, Central, and Eastern Europe. LAT Nitrogen is part of the AGROFERT Group, a conglomerate with over 200 companies in 15 countries, employing around 34,000 people.
LAT Nitrogen is an equal opportunity employer committed to diversity and inclusion in the workplace. We are dedicated to fostering a diverse and inclusive workplace where everyone feels supported to thrive. We encourage applications from candidates of all backgrounds.
Join us in making a difference!